Contact information

We’re here when the shadows call

 

Whether you have a question about your order, need guidance on our products, or simply wish to connect with the sanctum — we’d love to hear from you.

 

HOW TO REACH US

alchemy@sanctumnoctis.co.uk

We aim to respond within 2–3 working days

 

❖ A Note from the Sanctum We are a small, intentional brand, and every message is read by a real person. Please allow a little time for us to reply — your patience is part of the ritual.

 

 

❖  Returns & Refunds — sanctumnoctis.co.uk/policies/refund-policy

❖  Shipping Policy — sanctumnoctis.co.uk/policies/shipping-policy

❖  Privacy Policy — sanctumnoctis.co.uk/policies/privacy-policy

❖  Terms of Service — sanctumnoctis.co.uk/policies/terms-of-service

 

 

Last updated: May 2026