FAQs

Frequently Asked Questions

Do you ship internationally?
Yes. Sanctum Noctis ships worldwide. Delivery times and costs vary by location and will be calculated at checkout.

What is your return policy?
We accept returns within 14 days of delivery, provided items are unused and in original condition. Custom or ritual-used items cannot be returned.

When will my order ship?
Orders are usually dispatched within 3–5 working days. You’ll receive a tracking link once your order is on its way.

Are your products handmade?
Many of our items are handcrafted in small batches or sourced from artisans who share our values. Each piece carries intention and may have slight variations that make it unique.

Do you offer gift wrapping?
Yes. Each order is carefully packaged with a gothic, mystical touch. Gift wrapping options are available at checkout.

I want to collaborate / stock your products. How can I reach you?
Contact us directly through the Contact the Sanctum page — we’d love to hear from you.

Our Ethos
Sanctum Noctis is more than commerce. Every product is chosen to inspire ritual, mystery, and transformation. We believe in slow, intentional living, and invite you to weave magic into the everyday.